Attacks, riots, natural disasters… all these crises spark wide-spread action among citizens on online social media. From surges of solidarity to improvised manhunts, the best and the worst can unfurl. Hence the need to know how to manage and coordinate these movements so that they can contribute positively to crisis management. Caroline Rizza, a researcher in information and communication sciences …

The digital revolution, from which emerged social networks and big data, has led to far-reaching changes in a large number of economic sectors. Businesses need help to develop new strategies suited to these transformations, and it is with this in mind that Christine Balagué, researcher at Télécom École de Management and Vice-President of the National Digital Council, created the “Social …

Antonio A. Casilli, Télécom ParisTech – Institut Mines-Télécom, University of Paris-Saclay and Paola Tubaro, Centre national de la recherche scientifique (CNRS) Research into social media is booming, fueled by increasingly powerful computational and visualization tools. However, it also raises some ethical and deontological issues that tend to escape the existing regulatory framework. The economic implications of large scale data platforms, the active participation of …